EasyVoIP provides recharges Betamax and Dellmont VoIP accounts, by credit transfer from our reseller account to customers' end user accounts. Any account from the brands stated as eligible at the home page can be recharged. Each VoIP account is identified by the unique username. Rechargeable accounts have euro based balance except telbo that has dollar. We can transfer whole amounts, with a minimum of €5 and a maximum you need.

When purchasing credit, customer's account will be recharged with the requested and paid credit automatically within a few minues or hours after the payment operation is completed as indicated by the customer.

Our responsability is limited to recharge the customer's account accordingly with the paid amount and the username specified by the customer in the payment message or in the payment form. When the username is missing or is invalid, the customer will be asked via email (sent during the payment) to clarify it. In case of no reply within 24 hours the payment will be refunded.

The use of the VoIP services are regulated by the Terms of use stated at the web site of each brand. Customers can access these sites selecting Products from the top menu.

Any claim regarding the use of VoIP services should be addressed to the service provider's customer services. A link to contact the customer services of each brand can be found from your personal profile of the concerned brand's webpage.

REFUND POLICY
Please select the brand that meets your demand using product list and checking the brands' features. Also take care typing the username when you are filling the payment form. Once a credit transfer to an end user account is made the operation cannot be reversed.

Wrong credit transfer caused by mistyping the username by the customer invokes his/her responsibility, and any claim to refund the payment will be refused. When a wrong credit transfer is caused through our fault we will recharge again the proper account or we will refund the payment.

All refunds are made totally. From amounts refunded through fault of customer we have right to deduct the payment processor's refund fee (in case if it aplies).

Claims of any refunds regarding the use of the VoIP services should be addressed to the service provider's customer services. As reseller we are not able to refund any payment for this reason.

Privacy policy
EasyVoIP does not sell or otherwise transfer any personal information collected through our service to any third party